Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

1. Orders & Shipping

  • How long does delivery take? Orders are typically delivered within 3 to 5 working days across major cities, and 5 to 7 working days for other regions.
  • Do you offer Cash on Delivery (COD)? Yes, we offer secure Cash on Delivery services nationwide.
  • How can I track my order? Once your order is dispatched, you will receive a tracking number via SMS or email to monitor your shipment.

2. Sizing & Products

  • How do I find my correct size? A detailed size guide is available on every product page to help you choose the ideal fit based on length and measurements.
  • What type of fabrics do you use? We use premium-grade, breathable, and opaque fabrics designed to ensure both comfort and modesty.

3. Returns & Exchanges

  • What is your return and exchange policy? We offer a hassle-free 7-day return and exchange policy. Items must be unworn, in their original condition, and with all tags attached.
  • How do I initiate a return? You can contact our support team via WhatsApp or email within 7 days of receiving your order to start the exchange process.

4. Contact & Support

  • How can I get in touch with customer support? You can reach out to us through our contact page, via WhatsApp, or by emailing us at support@baaywears.com.

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